This Privacy Policy outlines the privacy practices and procedures adopted by VVinglobal regarding its services. Effective from the date stated above, this policy will remain in effect and be updated as necessary. This Privacy Policy is an essential part of the Terms and Conditions available at [ www.vvinglobal.com/privacy-policy.php].

Application

VVinglobal is dedicated to providing onsite and online solutions for various issues that users may encounter with personal computers and peripherals. When users create a profile on our portal, they may provide personal information. This policy assures you that we respect your privacy and will handle your information responsibly. It applies to employees and affiliates of VVinglobal’s customers, prospective customers, visitors to our website, individuals receiving commercial communications on behalf of VVinglobal, and those submitting employment inquiries. This policy does not apply to VVinglobal employees. We commit to processing personal information only in ways compatible with the purposes for which it was collected.

Information Collection

This policy pertains to information obtained by VVinglobal through electronic and print communications. We prioritize your privacy and are committed to safeguarding the personal information you share with us. Please only provide the personal information we request.

Personal Information

“Personal information” refers to any information that relates to an identified or identifiable natural person, which may include identification numbers or factors related to physical, psychological, mental, economic, or social identity."

How VVinglobal Gathers Personal Information

General Browsing:  We collect navigational information about your interactions with our website, allowing us to understand which areas are most visited and improve user experience. Non-personally identifiable information, such as domain type, browser version, service provider, and IP address, may also be collected to analyze website usage.

• Registration and Transactions:  Information provided during account creation or updates, service plan purchases, or information requests (such as name, address, email, and phone number) is stored securely on our servers. This data enables us to provide services to you. VVinglobal does not collect credit card information through any communication channels.


• System information:  VVinglobal does not access personal content (like documents or browsing history) stored on a PC. Instead, we collect system data, including hardware configurations and system status.
  • - System board, BIOS, CPU, video, and memory configuration;
  • - Disk drives, disk controllers, and installed hardware;
  • - System name & IP, Windows version, and browser type;
  • - System status such as CPU load and available disk space;
  • - Programs running during testing.


• Use of Cookies:  We use cookies to assign a unique identifier to your computer, helping us enhance your browsing experience. Cookies are stored on your hard drive and allow us to track your navigation and support requests..

Disclosure of Personal Information

VVinglobal may disclose personal information if required by law or to protect the users of our website and the public. We do not sell, rent, or trade your email address. We may employ third parties to help deliver our services, and if personal information is shared with them, it will be kept confidential.

Responsibilities for Protecting Personal Information

• Account Security:  If you create an account, you are responsible for maintaining the confidentiality of your password and account. You must notify VVinglobal immediately of any unauthorized use of your account. VVinglobal is not liable for any losses incurred due to unauthorized account usage.


• Updating Information:  We encourage you to keep your personal information accurate and current. You can update your details by logging into your account. Confirmation emails will be sent for any changes made.


• Forgotten Information:  If you forget your password, we provide a mechanism to send it to your registered email address. Exercise caution when sharing personal information.

Additional Key Elements of VVinglobal Privacy Policy

• Onward Transfer:   We may transfer your personal information to third-party agents, ensuring they maintain at least the same level of privacy protection.


• Access:   Users can access and correct their personal information held by VVinglobal, unless it imposes a disproportionate burden.


• Security:  VVinglobal implements reasonable precautions to protect personal information from unauthorized access and misuse. While we strive for security, we cannot guarantee complete protection.


• Data Integrity:   We collect personal information relevant to its intended use, ensuring accuracy and completeness.


• Third-Party Sites:   Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

Changes to this Privacy Policy

For questions about this Privacy Policy or to review/update your personal information, please email us at info@vvinglobal.com.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without notice by posting updates on our Privacy Policy page. Updates will take effect immediately upon posting, so we encourage periodic reviews of this Privacy Policy for any changes.